To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.
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Returns & refunds for devices
You can return the device you bought from Cover2protect within 15 calendar days after the day you received it.
We’ll refund the payment by the method you paid with (minus your original shipping & handling charges and restocking fee if applicable) within 7 business days after Cover2protect receives the device.
Step 1: Tell us what you want to return
Locate your order number. This will be in the email we had sent you.
Send an email to firstname.lastname@example.org mentioning your order number and the reason for return
Once you receive a confirmation email back follow the below Steps
Step 2: Wrap it up
Include the following in your package:
The box your purchase came in
The device or accessory
Other accessories, documentation, and anything else that came with the device
The form included in your return confirmation email
Don’t include accessories that didn’t come with the device originally.
Make sure to transfer, back up, or erase all personal and other data on the device before sending it to us. Cover2protect isn’t responsible for any use or disclosure of any data that is on the device.
Step 3: Send it back to Cover2protect and make sure the device arrives in its original condition.
Exchange a device
Exchanges aren’t available. Instead, you can return your purchase and use your refund to buy a different item.
Return a defective device
If you think your device is defective,you can contact us at email@example.com
Warranty & Service
All the devices come with a 1 year replacement warranty from the date of purchase and after 1 year if there is any problem you can email us at firstname.lastname@example.org or send the device to us for repairs.
The delivery time depends on the availability of the stock generally we ship the product in 3-4 weeks from the date of order.
If the order made is cancelled on or after 7th day of order then 25% of device cost will be forfeited and the rest of the amount will be paid back to client and if the cancellation is made on or after 15th day of order in that case 50% of the device cost will be forfeited and balance amount will be refunded.